Where are the servers of the bizhub Evolution platform and the connected services located?
The servers of the bizhub Evolution platform are located in Germany. The server location of the connected services depends on the respective service. All services offered by Konica Minolta through bizhub Evolution are hosted within the EU.
What security measures does bizhub Evolution take?
Among other things, bizhub Evolution is operated exclusively in data centers that are ISO-27001-certified. All information is transmitted TLS-encrypted. In addition, the names of the users are also pseudonymized during processing. For more information, please refer to the Security Whitepaper in the Support section.
Is bizhub Evolution GDPR-compliant?
Yes, bizhub Evolution meets the requirements of the GDPR. Please note our data protection regulations on the website.
What is the availability of the platform and services?
Can bizhub Evolution also be connected to an Active Directory?
Is information stored permanently on bizhub Evolution? If so, for how long?
In principle, bizhub Evolution is a platform that processes information about the connected services and makes the results available to the user in various forms. Orders and their results are stored for zero to six days, depending on the setting in the administration menu. If you want to store information permanently, Konica Minolta offers a completely integrated possibility in bizhub Evolution with "dokoni SYNC & SHARE".
What is a "Security Cube"?
The users of bizhub Evolution and the corresponding information are stored in the Security Cube. This Security Cube can be hosted either in the cloud or on the local network.
Do I need the Security Cube?
The Security Cube is always automatically made available in the cloud variant. An intervention on your part is only necessary if you want to save the user data locally or if you want to connect bizhub Evolution with an Active Directory. Further information can be found in the support area. You can download a virtual machine after successful login in the administrator area.
Which virtualization and software runs on the "Security Cube"?
What is the difference between bizhub Evolution and Konica Minolta MarketPlace?
Both systems, bizhub Evolution and Konica Minolta MarketPlace, are platform technologies from Konica Minolta. While in Konica Minolta MarketPlace, the functions are largely limited to the MFP. bizhub Evolution offers the customer a wide range of cloud services. The services can be used both on the MFP and on browser-enabled devices such as laptops, desktop computers and mobile devices (e.g. tablets or smartphones). You can see which browsers are supported in the support area under "Specifications".
Can I authenticate and log in with a card reader?
bizhub Evolution offers numerous possibilities for authentication. Card authentication among other things. Authentication can be done directly via bizhub Evolution as well as via an external authentication solution (e.g. SafeQ).
Can I also use bizhub Evolution with SafeQ or another external authentication solution?
Can I also upload my addresses to bizhub Evolution?
What are the Internet requirements (ports/proxy) to use bizhub Evolution on my MFP?
Does bizhub Evolution also work on an MFP with Fiery Controller?
I forgot my password – what can I do?
How many pages can a document contain for the "Translate" or "Scan to PDF" service?
Files up to 300 MB in size are supported.